People impacted by substance use might be an individual struggling with an addiction, or a family member impacted by another’s substance use. Funded by Fraser Health, our services are provided at no cost to you.
Alouette offers one-on-one counselling in person, by phone, or virtually, as well as a daily virtual group. Each of our group programs are drop-in format. You can access Alouette’s counselling services by calling our daily drop-in sessions. To have your name added to the drop-in list, call 604.467.5179, extension 101, at the start of the daily drop-in time:
Monday and Tuesday: 5:00 pm to 7:30 pm
Wednesday to Friday: 8:30 am to 11:00 am
Please leave your contact information with reception, and a counsellor will call you back when they are able. Drop-in counselling services are offered on a first-come, first-served basis.
Additionally, Alouette offers prevention services to school aged youth with brief individual support, as well as groups and presentations. We also offer more intensive supports to youth with a substance use issue. To access our prevention services please call 604.467.5179, extension 101.
Monday and Tuesday: 8:30 am to 8:30 pm
Wednesday to Friday: 8:30 am to 5:00 pm
Due to COVID-19 we have been offering our daily groups via Zoom, effective until further notice. To join a Zoom group contact reception staff to be added to the daily group link email list. If you have any trouble accessing these groups, contact your counsellor or reception.
Clients are still able to have counselling sessions, one-on-one in person, walk-in, phone, or by video call.